ibis budget Campbelltown 3 stars

Customer review rating (ALL Rating) 4.0/5 374 reviews

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3 Rennie Road, 2560 CAMPBELLTOWN, Australia

Description

Hotel extras

  • Budget accommodation centrally located in the heart of Western Sydney

  • Close to Campbelltown sporting, dining and entertainment facilities

  • Private outdoor car parking available on-site at the hotel

  • Fast, free & unlimited WiFi available throughout the hotel

  • Easy access to M5 freeway, linking Greater Sydney and suburbs

Our accommodation(s)

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Hotel location

ibis budget Campbelltown

3 Rennie Road
2560 CAMPBELLTOWN
Australia

GPS:-34.048223, 150.82695

Telephone
Fax +61 2 4628 7350

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  374 reviews

TripAdvisor Rating  3.0/5  285 reviews

I would rather sleep in the car

TripAdvisor rating 1.0/5

Peter M TripAdvisor review

Decrepit - the only word that does it justice. This place an old Formula 1 and should have been demolished years ago. Even the shower cubical appeared to be on a slant. Room numbers were on signs laying on floor. My accommodation was booked by my employer, as our usual accomdation was booked out. I saw people having breakfast and asked did my booking include breakfast? The response "the computer is down" I waited for further advice and was confronted with "what do you want?" I said I was waiting to find out if I was having breakfast here " I told you the computer is down" It was only Weetbix & Orange juice surely they could have offered, I am sure the employer had paid for breakfast, they never skimp on this - I went to Macca's putting this down to a bad experience.

Good stay

Customer review rating 4.5/5

John D. Solo - Confirmed reviews ALL

I really enjoyed my stay because it was so very clean tidy room. So close to a place to dine 🍽 in. Very convenient for me to attend my appointment at Campbelltown on the morning I will definitely be able to stay again in June 2024 please John D.

Dear John D., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

Customer review rating 0.5/5

Cheryl L. Families - Confirmed reviews ALL

Couldn't believe any venue would allow the amount of Couldn't that was in our shower area, although the duty manager did arrange the room to be cleaned, but the mould just kept coming back !

Dear Cheryl L., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Edwards General Manager

Excellent customer service

Customer review rating 5.0/5

Sam Families - Confirmed reviews ALL

Room was all we needed and staff were extremely helpful and welcoming.

Dear Samantha N., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

Not great

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Carpets were very dirty and stained. The shower/ slash toilet was like a caravan a toilet and water filled the area.

Dear Terri I., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Edwards General Manager

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Other web-users rate our hotel

  • 324 reviews 9.6/10 Location
  • 637 reviews 4.8/10 Room
  • 448 reviews 9.1/10 Service
  • 9 reviews 9.6/10 WiFi
  • 267 reviews 5.3/10 Cleanliness
  • 183 reviews 9.1/10 Value
  • 130 reviews 2/10 Amenities
  • 31 reviews 7.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.